A case pipeline for every file
Enquiry → Documents collected → Applied → Appointment/Test → Approved → Delivered — with document checklists that block a case from advancing until everything required is in.
Our product
RTODesk
One customer record. Many engagements. Every engagement generates the next one.
RTO agents and driving schools share the same customers but not the same mechanics — one runs on scheduling instructors and vehicles, the other on moving application files through a government process. Most agents still run on notebooks, WhatsApp groups and spreadsheets. RTODesk is a single application that serves both: a case pipeline built for RTO service work, simple scheduling and attendance for driving schools, and a shared customer record that links the two — while a business that only does one never sees a screen belonging to the other.
What makes RTODesk different
A modular ERP for RTO agents and driving schools — case pipelines, automatic WhatsApp updates, class scheduling and a renewals queue that turns past customers into repeat business.
- Case pipeline for every RTO service
- Driving school scheduling, simply
- One consolidated fee, no confusion
- WhatsApp status updates, automatic
- Modular — see only what you use
- Renewals surfaced automatically
6
case stages tracked, start to delivery
1
consolidated fee per service
2
businesses, one shared customer record
Features
Everything RTODesk does for you
WhatsApp updates, automatically
Customers get status updates as their case moves forward, cutting the inbound "what's happening with my file?" calls that eat up a front desk's day.
Driving school scheduling
A class calendar with conflict detection across instructor, vehicle and time slot, plus one-tap attendance — simple by default, with OTP/QR capture available if you need it.
Modular by business type
Set your business profile once at onboarding. Disabled modules leave no trace anywhere — no menu item, no dashboard widget, no stray terminology.
One consolidated fee
No split between a government portion and a service fee — a licence is quoted, billed and receipted as a single amount. GST is available, but off by default.
Renewals as a warm-lead queue
Licence renewals, RC transfers and other expiries surface automatically as a daily work queue — turning a customer from two years ago into today's booking.
How it works
Up and running in four steps
01
Tell us what you run
An onboarding wizard sets your business profile — RTO services, driving school, or both — which enables exactly the right modules.
02
Open a case or a class
Front desk logs an enquiry or a student enrollment in seconds, with the document checklist attached automatically.
03
Work the pipeline
Case executives and instructors move things forward — assignment, notes and stage changes, all checklist-enforced.
04
Customer gets updates, you get repeat business
Automatic WhatsApp updates close the loop for the customer, while the renewals queue quietly builds tomorrow's pipeline.
Who it's for
- RTO agents & consultants
- Vehicle registration consultancies
- Driving schools
- Combined agent + driving school businesses
FAQ
Frequently asked questions
Does a driving school see RTO-agent features?
No. Module exposure is runtime-configured — a business that doesn't run RTO services never sees a related screen, menu item or report, even though it's the same application.
Is GST mandatory?
No. GST is off by default, producing a plain bill or receipt. Businesses that need tax-compliant invoicing can switch it on.
Can I run just RTO services, with no driving school?
Yes — your business profile is set once at onboarding and only enables the modules relevant to what you actually do.
How long does onboarding take?
Most agencies are live within a few days — we import your existing customer and case data, set your service catalog and fees, and get your team trained on the pipeline.
Ready to put RTODesk to work?
Tell us about your business and we'll get you set up.